Frequently Asked Questions
Find out how to upgrade your phone and get details about our Device Protection Program, our Price Match Guarantee and so much more.
- What’s a Mobilist™?
- Can I use PC Optimum points to buy a phone?
- How do I transfer data and contents from my old phone to my new phone?
- Where are your stores located?
- Can I earn PC Optimum when I buy a phone?
- Do you offer an extended warranty or a device protection plan for phones?
- Do you repair phones?
- Why should I go with The Mobile Shop?
- Can I upgrade my phone at The Mobile Shop?
- Do you sell accessories?
- How many phones do you carry?
- What is your return policy?
- What carriers do you represent?
- Do you offer price matching?
- How do I provide The Mobile Shop with feedback?
- Is The Mobile Shop part of Loblaw?