The Mobile Shop

Have a question? We’ve got answers.

See all the ways you can get in touch with us below!

Get instant help. Chat with us!

Get help through our chatbot or live chat with one of our Mobilists™, available 10am – 9pm EST, 7 days a week.

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Have a live MobilistTM contact you.

Schedule some 1 on 1 time with a live MobilistTM through call back, text or email. Response time is usually within 24 hours.

Check out our FAQ’s

Find out how to upgrade your phone and get details about our Device Protection Program, our Price Match Guarantee and so much more.

We’d love to hear from you!

Have feedback on a recent experience with us? We want to know! Leave a review with us.

Find us at your favourite grocery stores.
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Legal Details
Contact our Head Office:
The Mobile Shop
600-500 Lakeshore Blvd. West
PO Box 600
Toronto, Ontario M5V 2V9
You can also fill out a form on the Contact Us page.