The Mobile Shop

What if I am missing PC Optimum™ points?

If you are missing PC Optimum points on your recent transaction, please follow these instructions:

  1. Open the PC Optimum application on your phone. 

  2. Select "Points" at the bottom.

  3. Select "Transactions" at the top and scroll down.

  4. Select "Start a points inquiry" and follow the instructions.

You may also contact the PC Optimum help desk at 1-866-727-6468