What is your return policy?
We want to be sure our customers are completely satisfied, which is why our phones come with The Mobile Shop Satisfaction Promise. This allows you to try your phone for 14 days and get a full refund if you’re not 100% satisfied with your purchase. All returns are subject to the terms of the carrier Service Agreement and subject to carrier approval. For complete details on our Return Policy, please visit one of our stores, or our Terms and Conditions page.