We've added a number of ways for you to get service online
With telecommunications considered an essential service, we feel it is our responsibility to protect the health and safety of employees and customers, while balancing customers’ needs to stay connected.
To get fast, safe service online, see below:
Chat with a live MobilistTM
Our live Mobilists are available to answer your question from 10am – 9pm EST, 7 days a week.
Your safety is our top priority as our stores remain open. These are the measures we’ve implemented in-store:
Limiting the number of customers in stores to enable social distancing
Plexi-glass shields have been installed at service counters
Increased sanitization measures are in place
Our Mobilists in-store will no longer touch a customer's existing phone
To minimize contact, we are:
Suspending our data transfer service
Shutting down high traffic areas
Shutting down digital touch screens
Have a live Mobilist™ contact you
For any other questions, you can get in touch with us at anytime. Please fill out our assistance form, and we’ll do our best to get back to you within 24 hours.
Have a live Mobilist™ contact you
For any other questions, you can get in touch with us at anytime. Please fill out our assistance form, and we’ll do our best to get back to you within 24 hours.
We hope to connect with you soon, The Mobile Shop Team
