The Mobile Shop
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What do I do if I am missing points?

If you are missing PC Optimum points on your recent transaction, please follow these instructions:
Open the PC Optimum application on your phone. 
Select "Points" at the bottom.
Select "Transactions" at the top and scroll down.
Select "Start a points inquiry" and follow the instructions.
You may also contact the PC Optimum help desk at 1-866-727-6468.